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Frequently Asked Questions

Do I need a doctor’s referral or prescription for physical therapy?
Yes and no. Alaska is a direct access state for physical therapy which means that by law you are allowed to see a physical therapist without a physician's referral.

Will my insurance be billed?
Yes, our experienced billing staff will bill insurance as a courtesy. We bill all commercial and government carriers, including Tricare.

Will my insurance pay for physical therapy?
It is your responsibility to know how your specific insurance plan will cover physical therapy. We can help and have a pre-certification department that will call your insurance to get basic coverage and benefit information. However, it is important to remember that a quote of benefits or coverage is not a guarantee of payment.

What insurances are Advanced Physical Therapy preferred provider’s for?
We are a preferred provider for many carriers. Some of the most common include:

  • Blue Cross/Blue Shield
  • Aetna
  • Cigna
  • First Choice Health Network
  • EBMS
  • Beech Street Corp.
  • Medicare
  • Medicaid
  • Tricare
  • Three Rivers Network Provider

Because some insurance companies require a prescription from the physician, we strongly suggest that you contact your insurance carrier to determine their physical therapy coverage requirements.

The Beech Street Corporation is a national PPO network that accesses First Choice Health Network and there are hundreds of companies that fall within this group. Please refer to the back of your insurance card for more information on preferred networks. Please feel free to give our billing department a call if you have questions. We look forward to helping you.

Can I set up payment arrangements?
We understand the rising costs of healthcare and are prepared to do everything we can to assist you with them. Our billing department can work with you to set up an affordable payment option.

What is our relationship with the Advance Medical Centers of Alaska (AMCA)?
Advanced Physical Therapy is a completely separate health care practice, and is physical therapist owned. The physicians and nurse practitioners at Advanced Medical Centers of Alaska often refer their patients to us due to our proximity and our commitment to inter-professional communication.

When starting their respective practices, Dr.'s Stinson and Roderer of AMCA, and Valerie Phelps of Advanced Physical Therapy, chose to use the word "Advanced" in the titles of their clinics to demonstrate the commitment to offering advanced care to the people of Alaska.

 

 

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